Madi is a compassionate and experienced professional with a strong background in disability support, complex care, and operations management. She has worked closely with individuals with high and diverse support needs and brings a knowledgeable, grounded, and strengths-based approach to every interaction. Madi also has experience in early childhood education and has completed higher education studies in this area, which adds depth to her work - particularly when supporting children and young people on the NDIS.

Her leadership roles in the disability sector have given her a deep understanding of service delivery, advocacy, and achieving meaningful participant outcomes. Madi draws on both her professional experience and personal insight into mental health recovery, offering a calm and empathetic presence. She is passionate about walking alongside individuals as they navigate challenges, build independence, and work toward their goals in a way that feels safe, supported, and empowering.